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Southern Africa Southern Africa · Zambia

Microsoft Dynamics 365 in Zambia.

Lusaka and the Copperbelt run on mining and mining services, agribusiness, banking and a growing development sector. The tax authority wants the invoice at the moment of sale, and the currency moves.

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What Zambian finance teams need

Smart Invoice submission to the Zambia Revenue Authority, VAT and withholding returns, statutory payroll, ZMW and USD handling and reporting to a regional parent.

Invoice and credit-note submission through ZRA's Smart Invoice
VAT and withholding returns
Statutory payroll and NAPSA contributions
ZMW and USD in one ledger with visible exposure

What we provide

Business Central or Finance & Operations with DigiTaxFlow 365, which lists a ZRA Smart Invoice connector, so an invoice the authority has not accepted does not become a ledger fact. Mining services groups can add procurement, asset and fleet products. PayrollFlow 365 is parameter-driven, so Zambia payroll rules can be configured on the same core; we set the parameters with you and your adviser.

Delivery

Remote-first from Johannesburg, in the same time zone, with on-site workshops in Lusaka or Kitwe at key milestones.

How an engagement runs

It starts with a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed. Four phases follow, each with something you can use and review.

01

Discover

Process workshops, data audit, and a fit-gap against the standard product.

02

Design

Solution blueprint, integration map, and the extensions we will actually need.

03

Deploy

Configuration, migration rehearsal, role-based training, UAT and phased cutover.

04

Support

Hypercare, managed services, client portal, scheduled optimisation reviews.

What drives the cost: users, legal entities and currencies, integrations, data migration and the gaps found against standard. See how pricing works or run the three-minute readiness score.

Frequently asked questions

Does Dynamics 365 support ZRA Smart Invoice?

DigiTaxFlow 365 lists a ZRA Smart Invoice connector. We confirm current requirements before go-live.

Can you support mining services groups in Zambia?

Yes. Procurement, assets, fleet and multi-entity reporting are common scopes.

Statutory rates, filing rules and mandate dates are set by each country's authorities and change; we confirm the current position with you and your local adviser before configuration.

Last reviewed 2026-10-12

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Hello. What are you trying to solve? Pick one and we will route you to the right person. I want to see a demo I am an existing client and need support Tell me about electronic invoicing