FleetFlow 365
Fleet, logistics and last-mile execution for distribution and FMCG, on Business Central or Finance & Operations.
FleetFlow 365 runs the logistics lifecycle on Dynamics 365 Business Central or Dynamics 365 Finance & Operations, for distribution and FMCG operators across Africa, Europe, Australia, UAE and USA. From the sales or transfer order to the signature on the delivery note, it plans the load, dispatches the trip, tracks it, captures proof of delivery, and reconciles the cost.
From the order to the delivery note
Plan
- Consolidates demand.
- Runs constraint-based load and route optimization.
- Publishes dispatch-ready trips, with every override kept auditable.
Dispatch
- A live board.
- A trip lifecycle from readiness checks through departure, stop execution, exceptions and close-out.
Track
- GPS breadcrumbs and geofencing.
- SLA risk and exception alerts, streamed to a Control Tower.
Prove delivery
- A driver-app signature and photo.
- Short, damage and rejection handling that feeds reverse logistics.
Cost and report
- Rate cards, with fuel and mileage tracked.
- Settlement extracts ready for GL posting.
- A KPI catalog with drill-through, and an AI copilot that answers operational questions against live data.
Twenty-three modules
Everything the operation needs
See how FleetFlow 365 plans the load, dispatches the trip, captures proof of delivery and reconciles the cost.
How a delivery flows through FleetFlow 365
From the sales or transfer order to the signature on the delivery note, and the cost of the trip.
- Planner Plan the load and route Constraint-based planning, with overrides kept auditable. Control point
- Dispatcher Dispatch the trip A live dispatch board runs the trip lifecycle through close-out.
- Control Tower Track the trip GPS, geofencing and SLA-risk alerts flag exceptions.
- Driver Capture proof of delivery The driver app records signature and photo.
- Reverse logistics Handle exceptions Short, damaged and rejected goods flow into reverse logistics.
- Finance Cost the trip Rate cards, fuel and mileage produce settlement extracts for the ledger.
| Capability | Standard Dynamics 365 | With this ISV |
|---|---|---|
| Load and route planning | Manual consolidation | Constraint-based plans, overrides kept auditable |
| Dispatch | Status tracked outside the ledger | Live board and trip lifecycle to close-out |
| Tracking | A separate telematics view | GPS breadcrumbs, geofencing and a Control Tower |
| Proof of delivery | Paper or a photo in a folder | Driver-app signature and photo, exceptions into reverse logistics |
| Trip costing | Rebuilt for finance | Rate cards, fuel and mileage, settlement extracts for the GL |
| Platforms | — | Business Central and Finance & Operations |
Delivery and support
FleetFlow 365 is implemented by Software Dynamics on Business Central and Finance & Operations, alongside the standard product, and supported through the Client Portal under a support tier. Release timing is aligned to Microsoft's release waves so the product and the platform stay in step.
Frequently asked questions
Which platforms does FleetFlow 365 run on?
Business Central and Finance & Operations. The listing on this page shows the platform, status and licensing.
How is FleetFlow 365 implemented?
As part of a Dynamics 365 programme or as an add-on to a system you already run. We scope it with you in a discovery workshop and configure it to your processes.
How do we start?
With a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed.