What the Act expects, in ERP terms
The Information Regulator supervises the Act. The obligations most relevant to an ERP programme:
What that means for the build
Role-based access by least privilege. An audit trail of who viewed or changed sensitive records. Retention rules for payroll and HR data. Masking in test and training environments. A written operator agreement with your implementer and with Microsoft. A documented decision about where data is hosted and processed.
Where we help
We design to the Act in the Design phase, document the processing for your records and impact assessment, and sign an operator agreement on request. Software Dynamics SA (Pty) Ltd acts as an operator on your data.
How an engagement runs
It starts with a 45-minute consultation, then a discovery and fit-gap workshop on your own processes. You receive a written fit-gap and a phased plan before a programme is agreed. Four phases follow, each with something you can use and review.
Discover
Process workshops, data audit, and a fit-gap against the standard product.
Design
Solution blueprint, integration map, and the extensions we will actually need.
Deploy
Configuration, migration rehearsal, role-based training, UAT and phased cutover.
Support
Hypercare, managed services, client portal, scheduled optimisation reviews.
What drives the cost: users, legal entities and currencies, integrations, data migration and the gaps found against standard. See how pricing works or run the three-minute readiness score.
Frequently asked questions
Do we need an Information Officer?
Responsible parties must have one and register them with the Regulator. Check current registration requirements with the Information Regulator or your legal adviser.
Is cloud hosting allowed?
Yes, subject to the Act's conditions on operators and cross-border transfers. We document where data is stored and processed.
Can you sign an operator agreement?
Yes, on request, as part of the contract.
General information, not tax or legal advice. Rates, thresholds, due dates and filing rules change; confirm the current position with SARS, the relevant regulator or your registered tax practitioner before relying on it.
Last reviewed 2026-10-11