Module training teaches the product. Nobody was hired to learn a module.
A session on "the purchasing module" puts a finance approver, a buyer and a warehouse receiver in the same room. The buyer needs the requisition. The approver needs the exception path. The receiver needs the scanner and the mismatch. They leave with a certificate and no muscle memory.
On a multi-country rollout this failure multiplies. HQ runs a two-day "Dynamics 365 overview" on Zoom. Country teams nod. Go-live week is a queue of tickets that are really untrained jobs. The partner then sells more training. That is not enablement. That is a second project.
Role training teaches the ninety minutes that matter
The approver learns the approval queue, the delegation, and what to do when a vendor is blocked. The receiver learns the device, the tolerance, and who to call when the delivery does not match. The controller learns the close checklist on your chart, not a demo company. Each session is shorter. Each person leaves able to work Tuesday morning.
We write the path against your configuration. A Kenyan AP clerk and a French AP clerk take the same role path with country tax and bank examples. That is how a global template stays one template in people's hands, not only in a design document.
Training is a go-live gate, not a slide deck
On a Software Dynamics programme, training has dates in the plan, named roles, a manual, and a follow-up after hypercare. We will delay a cutover if the people who post have not done the job in the sandbox. That sentence has saved more programmes than any extra week of build.
If you are buying a global Dynamics 365 rollout, ask the partner for the role list, not the module list. Ask who fails the gate. Ask what happens in country three when HQ has already "done training". If you want that discipline, we already run it — Nairobi, Johannesburg, and wherever the next legal entity sits.